See Our Reviews:Book Online Counselling with Registered Therapists
Reviewed by Debra Caplan, MSW, RSW — Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers
If you live in Burlington or anywhere across Ontario, online therapy gives you access to professional mental health support from home. Whether you are managing stress, anxiety, relationship challenges, or other personal concerns, our registered therapists provide care that is tailored to your needs.
Virtual therapy and online counselling at Pillars of Wellness let you connect with a registered therapist securely — by video, phone, or chat — at your own pace, from anywhere in Ontario.
Online therapy supports:
- Emotional regulation for children, teens, and adults
- Mental wellness and personal development
- Working through grief, trauma, life transitions, and everyday stress
Online Therapy May Help With
- 5Anxiety, panic attacks, or stress
- 5Depression, low mood, or burnout
- 5Relationship or family challenges
- 5Trauma, grief, or life transitions
- 5Emotional regulation and coping skills
Not sure who to book with?
Our team can help match you with the right therapist based on your needs, goals, and availability.
Looking For Experienced Burlington Therapists?
Get back to feeling your best with trusted support from Burlington’s counselling experts.
Discover the Benefits of Online Therapy for Mental Health in Burlington
Telehealth makes professional mental health support more accessible than ever. It allows you to receive care from anywhere in Burlington or across Ontario. Online counselling removes barriers like travel, parking, or scheduling conflicts.
Benefits of Online Counselling at Pillars of Wellness include:
Research consistently shows that online counselling is as effective as in-person therapy for most mental health concerns — and our registered therapists maintain the same professional and ethical standards in every virtual session.
Types of Therapy Offered
When you’re ready to take the next step in your mental health journey, our online counselling services at Pillars of Wellness are designed to meet you where you are. We offer evidence-based, compassionate care delivered through secure virtual sessions that prioritize your comfort, privacy, and individual needs.
Our online counselling services include:
- Individual therapy to support personal growth, self-awareness, and emotional well-being
- Couples therapy to improve communication, rebuild trust, and strengthen relationships
- Family therapy to foster healthier dynamics and stronger family connections
All services are delivered through secure, confidential online platforms, allowing you to focus fully on your healing from a safe and familiar environment.
Our therapists work with children, teens, and adults navigating anxiety, mood disorders, trauma, and other mental health challenges.
Meet Our Compassionate Online Therapy Team in Burlington
Sarita Chadda
Sarita is an Occupational Therapist at Pillars of Wellness. She has a Bachelor of Arts degree (Psychology) and a Master of Occupational Therapy degree (MOT) from the University of Manitoba. She has over 15 years of experience working with adults in both acute medicine and community-based settings. She is a member of the College of Occupational Therapists of Ontario.
Debra Caplan
Registered Social Worker (MSW) and Psychotherapist. Her areas of expertise are PTSD/trauma, anxiety, and depression using various treatment modalities including CBT, Dialectical Behavioural Therapy, Mindfulness and Meditation as well as the use of Expressive Arts Therapy and Life Coaching.
Enkeleda Nazaj
Registered Social Worker (MSW) and Psychotherapist. Her areas of expertise are anxiety, depression, family difficulties, trauma, grief, and couple therapy using various treatment modalities including CBT, Dialectical Behavioural Therapy, and Emotional Focus Therapy.
Kelsey Harford
Registered Social Worker (MSW) and Psychotherapist. Her areas of expertise are anxiety, depression, trauma, sex issues, bipolar, couple therapy and grief using various treatment modalities including CBT, Motivational Interviewing (MI), Emotion-Focused Therapy (EFT) and Narrative Therapy.
Nancy Rumble
Nancy Rumble is a highly experienced clinical social worker and certified play therapist with over a decade of dedicated service to children, youth, and families facing complex challenges. Her expertise spans a wide range of areas, including trauma-informed care, child and adolescent mental health, and family dynamics.
Hector MacPherson
Registered Psychotherapist. His areas of expertise are trauma, anxiety, depression, couple therapy, and addictions using various treatment modalities including CBT, Trauma Release Therapy, Acceptance and Commitment Therapy, Dialectical Behaviour Therapy, Solution-Focused Therapy, Family Therapy, and Forensic Psychology.
Emily Lewis
Registered Psychotherapist. Emily specializes in anxiety, life transitions, relationship challenges, and personal growth. She uses a client-centered, strengths-based approach to help individuals develop insight and build emotional resilience.
Justine Moritz
Justine Moritz is a Registered Social Worker and Psychotherapist in Burlington, Ontario, offering inclusive, trauma-informed therapy for individuals and couples. With warmth, creativity, and clinical expertise, she supports clients navigating anxiety, grief, emotional trauma, and life transitions. Justine is currently accepting new clients in-person and virtually at Pillars of Wellness.
Modalities include CBT, ACT, Solution-Focused Therapy, Narrative Therapy, Emotionally-Focused Therapy (EFT), trauma-informed care, art therapy, and relationship-focused support.
Each therapy plan is customized to your goals, helping you navigate challenges and grow in health, emotionally, mentally, and relationally.
Flexible and Accessible Care:
- Easy scheduling: Evening and weekend sessions make it simple to fit therapy into your life.
- Online convenience: Save travel time while attending private, secure sessions from home anywhere in Ontario.
- Insurance and affordability: Many sessions are covered by benefits plans, making online therapy accessible for individuals, couples, and families in Burlington and beyond.
Our Approach:
Every session takes place in a private, non-judgmental environment. Our therapists work collaboratively with you to build trust, develop practical coping skills, and make meaningful progress — wherever you are in Ontario
How It Works: Getting Started with Online Therapy Sessions
1. Reach Out and Connect. Begin by contacting us through our website, phone, or email.
Our friendly admin team is here to help. They’ll explain your options and answer any questions. You’ll feel supported right from the start.
2. Book Your Free Consultation. We provide a free 15-minute consultation with an experienced therapist. This is your chance to share your goals, ask about our approach, and see if online counseling is right for you.
You can also inquire about psychological assessments if needed.
3. Get Matched With Your Counselor. After your consultation, we match you with a counselor who fits your needs. We offer various psychotherapy services to tackle your specific concerns. You’ll get an introduction to your counselor and simple online booking options.
4. Choose Your Communication Style. You can pick video, phone, or secure chat. Our platform lets you choose what feels best. This makes counseling easy and private.
5. Begin Your Sessions. Join your sessions from any private space with internet. There’s no commute or waiting. Your counselor will help create a plan just for you, building a strong, trusting relationship as you progress.
6. Ongoing Support, Flexibility, and Adjustments. You can schedule sessions when it fits your life. We make it easy to change as your needs shift. If you want to try a different therapist or adjust your support plan, we ensure a smooth and respectful process.
Whether you are managing a busy schedule, limited mobility, or simply prefer the comfort of your own home, online therapy is a practical and effective way to access the support you need.
Our Evidence-Based Approach to Online Therapy
At Pillars of Wellness, our licensed therapists offer client-centered, trauma-informed online counseling. We work with you to understand your goals and experiences. Then, we tailor therapy to support your mental and emotional well-being through secure, confidential virtual sessions.
Counselling Modalities We Offer:
Cognitive and Mindset Approaches
CBT, DBT, ACT, Solution-Focused Therapy, Narrative Therapy, Mindfulness-Based Therapies
Relationships and Personal Growth
Emotionally-Focused Therapy (EFT), Couples Therapy, Relationship Therapy, Life Coaching
Creative and Body-Based Therapies
Expressive arts therapy
Trauma and Specialized Support
Trauma-Informed Therapy, Support for Intense Emotions, Healing from Narcissistic Abuse
These approaches help clients manage anxiety, depression, childhood trauma, self-doubt, and more.
Our goal is to offer flexible, effective online therapy that helps you manage challenges, build resilience, and move forward — wherever you are in Ontario.
What Can Online Counselling Help With?
Our registered therapists provide compassionate online counselling for a wide range of mental health and emotional challenges. You do not need a diagnosis or to be in crisis to benefit from our services.
We help clients with:
Anxiety and depression
Anxiety and depression are among the most common reasons people seek online therapy. Our registered therapists provide compassionate, evidence-based support through secure virtual sessions that fit your schedule. Learn more about our anxiety and depression therapy.
Trauma
Trauma can affect every area of your life. Our trauma-informed therapists provide a safe, non-judgmental space to work through difficult experiences at your own pace. Learn more about our trauma therapy.
Other areas we support:
- Relationship or family conflict
- Grief and loss
- Self-confidence and personal growth
- Behavioural concerns, addiction, or sleep difficulties
- Life transitions and adjustment challenges
- Narcissistic abuse recovery
Getting Started:
- Book a free 15-minute consultation to ask questions and find the therapist that is the right fit for you.
- Prepare a quiet, private space for your session and any notes you want to discuss.
- Begin counselling services at your own pace, from anywhere in Ontario.
Take the first step toward feeling heard and supported. Our online therapy team is ready to help — wherever you are and whenever you are ready.
Why Choose Online Therapy in Burlington?
Online therapy provides flexible, accessible, and effective mental health support. Choosing Pillars of Wellness means:
Trusted Expertise
Licensed therapists with Ontario credentials using evidence-based therapy tailored to your needs.
Personalized Care
Every session is customized to your goals and challenges.
Comprehensive Support
individual, couples, and family therapy available online or in person at our Burlington clinic
Flexible Online Sessions
Evening and weekend appointments fit your busy schedule.
Affordable Therapy
Many extended benefits plans cover online therapy, and we offer flexible payment options.
Safe, Confidential Environment
Encrypted platform ensures privacy, safety, and at the comfort of your home.
With virtual counselling, you can focus on your mental health without disrupting your daily life — attending sessions from home, work, or anywhere across Ontario.
Experience Burlington's Most Comprehensive Therapy Services
From individual therapy to couple therapy, we’ve got you covered.
Confidentiality and Privacy in Online Therapy
At Pillars of Wellness, your privacy and confidentiality are our top priority.
Sharing personal thoughts online can feel vulnerable. We take every step to protect your information and make your experience feel safe.
- All online sessions use secure, encrypted platforms to keep your conversations safe.
- We follow strict privacy standards and data protection laws to safeguard your personal information.
- At the start of therapy, your therapist will explain our privacy policies and answer your questions. This way, you can feel comfortable and informed.
These protections help clients concentrate on their wellness and grow without worrying about privacy.
Online Therapy Fees, Affordability, and Insurance Coverage
At Pillars of Wellness, we understand that mental health care costs can feel overwhelming. Telehealth offers a flexible and affordable solution without compromising quality.
Competitive rates and packages: individual and family fee options available — contact us for current pricing
Insurance coverage: Many health and extended benefits plans cover online counselling, reducing out-of-pocket costs.
Affordable Therapy: online sessions remove travel and overhead costs, making professional therapy more accessible than ever
Transparent pricing: Clear fees are shared upfront, so you understand costs and coverage before starting therapy.
Find the Right Therapy for Your Specific Challenges
Empathetic and Insightful Therapy in Burlington with Emily
I’ve been seeing Emily for counseling at Pillars of Wellness and I can honestly say it’s been life-changing. She creates a safe and non-judgmental space where I feel truly heard and understood. Her insights and compassionate approach have helped me better manage my emotions and build healthier habits.
Professional and Trauma-Informed Counselling in Burlington
Kelsey at Pillars of Wellness is an exceptional therapist. Her trauma-informed approach helped me work through past experiences that were holding me back. She’s professional, thoughtful, and incredibly knowledgeable. I highly recommend their counselling services to anyone.
Thoughtful and Supportive Counselling in Burlington with Hector
I’ve been working with Hector for several months and the difference it’s made in my life is remarkable. He’s kind, attentive, and always meets me where I’m at emotionally. His support has helped me regain confidence and manage daily stress more healthily. Pillars of Wellness in Burlington is a great place for anyone seeking mental health support.
Genuine Care and Counselling Expertise in Burlington
Leda has been such a grounding force for me during a tough chapter of my life. She’s incredibly knowledgeable and brings a calming energy to each session. I’ve learned new ways to cope with anxiety and to approach challenges with more clarity. Very happy with her. The front desk is also very helpful and friendly.
Before Your Visit
Frequently Asked Questions About Online Therapy
Below are answers to the most common questions about online therapy at our Burlington clinic.
What is online counselling and how does it work?
Virtual counselling at Pillars of Wellness is professional counselling via secure video, phone, or chat, so you can meet a psychotherapist from anywhere. You choose your communication style, and sessions are scheduled around your life.
Who are your therapists?
Our team includes registered social workers and psychotherapists licensed in Ontario, including Debra Caplan, MSW, RSW. All therapists are experienced across a wide range of mental health concerns.
How do I get matched with the right therapist?
You have the option to start with a free 15-minute consultation. After learning your needs and preferences, we match you with a psychotherapist who can best support you, changing psychotherapists is easy if needed.
What issues can online therapy help with?
Our psychotherapists can help with anxiety, depression, stress, trauma, grief, relationship challenges, life transitions, self-esteem, and more. You do not need a diagnosis or to be in crisis to benefit.
How is privacy maintained?
All sessions use secure, encrypted platforms compliant with health privacy rules. Choose a private space at home for the best experience.
Is online counselling as effective as in-person therapy?
Yes. According to current research, online counselling is as effective as in-person therapy for most mental health concerns. Our registered therapists apply the same evidence-based approaches in every virtual session.
Can I switch therapists if I want to?
Yes. If you feel your therapist is not the right fit, we make it simple and stress-free to connect with another psychotherapist.
How much does online counselling cost and is it covered by insurance?
Most extended health plans in Ontario cover our online counselling sessions. Our admin team will help you understand your coverage and explain all costs up front.
What technology do I need?
Just a device with a camera and microphone (computer, tablet, or smartphone) and a reliable internet connection.
How often can I meet with my therapist?
You and your psychotherapist choose the frequency of sessions. We offer flexible hours, evenings, and weekends.
What should I expect at my first session?
Your first session is a chance to get to know your psychotherapist, share your goals, and discuss what you hope to achieve.
Will my therapist provide a diagnosis or prescribe medication?
Our therapists provide assessment and therapeutic support but do not prescribe medication. If medication may be appropriate, we can help connect you with your family doctor or a psychiatrist.
Can I cancel or reschedule a session?
Yes. Please give us at least 24 hours’ notice for cancellations or changes; we want to make your experience as convenient as possible.
Counselling (Private) Prices
Counselling Assessment or a treatment session (60 min) = $165
Couples Therapy Assessment or a treatment session (60 min) = $180
