Professional Counselling in a Safe and Supportive Environment
At Pillars of Wellness, your mental and emotional health matter.
Our counselling and psychotherapy services create a safe, confidential space, and compassionate care. Here, you can share your thoughts, feelings, and challenges. We offer support for healing and growth.
You will feel encouraged as you build resilience, learn to cope, and work toward a healthier, balanced life.
Our team includes registered psychotherapists and social workers, also known as counsellors.
We know that asking for help can be hard, and we are here to guide you with respect and understanding.
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What to Expect During Your First Visit With Our
Therapists in Burlington
Your first counselling session is a time for you and your therapist to meet and start building a connection. You can talk about what brought you to therapy and what you hope to achieve. This is your chance to share your experiences and ask any questions you may have about the process.
1) Listen to Your Concern
You will have the space to talk about your challenges and what you hope to achieve. Our therapists are trained to listen actively and provide a non-judgmental, supportive environment for you to share.
2) Conduct an Assessment
Your therapist will ask questions to better understand your history, symptoms, and circumstances. This assessment will help determine the most appropriate treatment plan for you. It is important to be open and honest during this process.
3) Discuss a Treatment Plan
Together, you will outline a preliminary plan for your therapy sessions, including the approach and frequency of meetings. This plan will be based on your specific needs and goals, as well as the therapist’s expertise and recommendations.
4) Answer Your Questions
You are encouraged to ask any questions you have about the therapeutic process, confidentiality, or your therapist’s approach. Your therapist will take the time to answer your questions and address any concerns you may have.
Looking For Experienced Burlington Therapists?
Get back to feeling your best with trusted support from Burlington’s counselling experts.
What is Counselling and Psychotherapy?
Counselling and psychotherapy are ways to get help with personal challenges and improve your mental health. It’s important to find the right therapist to ensure you receive effective support and achieve positive outcomes.
Below are different strategies our counsellors use to help patients suffering from mental health conditions or family difficulties.
- Gain a fresh perspective on your life by talking with a trained professional.
- Learn how to manage stress effectively.
- Identify steps to overcome problems that may be holding you back.
- Build a trusting relationship with your therapist for open and honest conversations.
- Discuss concerns such as anxiety, depression, relationships, trauma, or life changes.
- Learn new skills to better navigate life’s challenges.
- Receive support and practical tools to improve your overall well-being.
At Pillars of Wellness, we also provide an opportunity to integrate other services that might help you along the road. For example, if your anxiety impacts your sleep, we often recommend trying acupuncture as it helps in sleep improvement by reducing the stress level and regulating the body.
You can learn more about our registered psychotherapists/counsellors on our team members page.
Our Approach to Counselling with Licensed Therapists
Our counselling services are grounded in a client-centred approach. This means your therapist takes the time to understand your experiences, listen to your concerns, and work collaboratively with you to create a treatment plan that aligns with your goals and values. Care is personalized, respectful, and paced to meet your individual needs.
We offer flexible counselling options, including in-person sessions at our Burlington clinic and online therapy, allowing you to access support in a way that feels comfortable and convenient.
Depending on your goals and needs, our licensed therapists and social workers may draw from the following evidence-based therapeutic approaches:
Cognitive Behavioural Therapy (CBT)
Helps identify and change unhelpful thought patterns and behaviours.
Dialectical Behaviour Therapy (DBT)
Builds skills in emotional regulation, distress tolerance, and mindfulness.
Acceptance & Commitment Therapy (ACT)
Supports psychological flexibility and values-based living.
Solution-Focused Therapy (SFT)
Focuses on strengths, goals, and practical steps toward change.
Emotionally-Focused Therapy (EFT)
Strengthens emotional awareness and secure connections in relationships.
Trauma-Informed Therapy
A sensitive, safety-focused approach that recognizes the impact of trauma and supports healing through trust and understanding.
Mindfulness-Based Therapies
Encourages self-awareness and stress management through mindfulness practices.
All counselling at Pillars of Wellness is delivered through a trauma-informed lens, prioritizing safety, empathy, and trust. This approach helps create a supportive environment where you can explore challenges, build coping strategies, and work toward lasting emotional well-being.
Mental Health Conditions We Support Through Counselling
Our counselling services support individuals, couples, and families facing a wide range of mental and emotional health concerns, including:
Anxiety Disorders
Including generalized anxiety, panic attacks, social anxiety, and phobias.
Depression & Mood Disorders
Helping you manage symptoms of depression, bipolar disorder, and other mood-related conditions.
Trauma & PTSD
Providing specialized care to help you process traumatic experiences and heal from their impact.
Relationship Issues
Supporting couples and families as they navigate communication challenges, conflict, and relationship stress.
Stress Management
Teaching effective strategies to cope with life’s pressures and prevent burnout.
Grief & Loss
Supporting you through the grieving process with compassion and understanding.
Addiction
Assisting individuals in overcoming substance use and behavioural addictions.
Self-Esteem & Personal Growth
Empowering you to build confidence and achieve your personal goals.
Experience Burlington’s Most Comprehensive Therapy Services
Get the care you deserve with a full range of counselling services under one roof.
From individual therapy to couple therapy, we’ve got you covered.
Who Counselling Can Help
Counselling can help anyone who is dealing with emotional or mental challenges. You do not need a mental health diagnosis to seek support. Many people come to therapy for help with:
Navigating relationship and family challenges, including couples counselling
Coping with life transitions, change, and personal growth
Processing grief, loss, and bereavement
Building self-esteem, confidence, and resilience
Managing stress and emotional overwhelm
Improving social skills and emotional regulation, particularly for youth
Support for self harm and emotional regulation
Our team at Pillars of Wellness supports individuals, couples, and families through life’s challenges, helping you develop healthier ways to cope, grow, and move forward with confidence.
Meet Your Burlington Therapists
Your Expert in Individual Therapy and Couple Counselling
Our experienced psychotherapists and social workers are here to guide you every step of the way. With a patient-first approach and proven expertise, we help you navigate life’s challenges and build lasting emotional resilience.
Sarita Chadda
Sarita is an Occupational Therapist at Pillars of Wellness. She has a Bachelor of Arts degree (Psychology) and a Master of Occupational Therapy degree (MOT) from the University of Manitoba. She has over 15 years of experience working with adults in both acute medicine and community-based settings. She is a member of the College of Occupational Therapists of Ontario.
Debra Caplan
Registered Social Worker (MSW) and Psychotherapist. Her areas of expertise are PTSD/trauma, anxiety, and depression using various treatment modalities including CBT, Dialectical Behavioural Therapy, Mindfulness and Meditation as well as the use of Expressive Arts Therapy and Life Coaching.
Enkeleda Nazaj
Registered Social Worker (MSW) and Psychotherapist. Her areas of expertise are anxiety, depression, family difficulties, trauma, grief, and couple therapy using various treatment modalities including CBT, Dialectical Behavioural Therapy, and Emotional Focus Therapy.
Kelsey Harford
Registered Social Worker (MSW) and Psychotherapist. Her areas of expertise are anxiety, depression, , trauma, sex issues, bipolar, couple therapy and grief using various treatment modalities including CBT, Motivational Interviewing (MI), Emotion-Focused Therapy (EFT) and Narrative Therapy.
Nancy Rumble
Nancy Rumble is a highly experienced clinical social worker and certified play therapist with over a decade of dedicated service to children, youth, and families facing complex challenges. Her expertise spans a wide range of areas, including trauma-informed care, child and adolescent mental health, and family dynamics.
Hector MacPherson
Registered Psychotherapist. His areas of expertise are trauma, anxiety, depression, couple therapy, and addictions using various treatment modalities including CBT, Trauma Release Therapy, Acceptance and Commitment Therapy, Dialectical Behaviour Therapy, Solution-Focused Therapy, Family Therapy, and Forensic Psychology.
Justine Moritz
Justine Moritz is a Registered Social Worker and Psychotherapist in Burlington, Ontario, offering inclusive, trauma-informed therapy for individuals and couples. With warmth, creativity, and clinical expertise, she supports clients navigating anxiety, grief, emotional trauma, and life transitions. Justine is currently accepting new clients in-person and virtually at Pillars of Wellness.
Each session last 60 minutes. It’s conducted in a private and comfortable room. Whether you are seeking counselling in Burlington for yourself, as a couple or as a family, we always make sure to keep every shared information strictly confidential. All our therapists are members with The Canadian Counselling and Psychotherapy Association (CCPA) and follow the practice standard of the College of Psychotherapy of Ontario and the College of Social Workers of Ontario.
We don’t believe in “cookie-cutter” approaches. Each client at Pillars of Wellness is unique, and that’s why we aim to take the time and effort to get to know you and what you’re going through — helping you feel better while experiencing the most effective treatment possible.
Find the Right Therapy for Your Specific Challenges
Every condition is different, and so must be every treatment plan. Talk to our experts today to discover the best therapy approach for your needs.
Why Pillars of Wellness is Burlington’s Leading Therapist and Counselling Clinic?
Our consistently high patient satisfaction reflects a commitment to personalized care, clear communication, and ongoing support throughout your counselling journey. We focus on creating a respectful and confidential environment where clients feel heard and supported.
We offer both in-person and online counselling provided by skilled therapists using evidence-based approaches, giving you flexibility to access care in a way that fits your comfort level and lifestyle.
When appropriate, our multidisciplinary clinic allows counselling to be supported by other health services, offering coordinated care tailored to your needs.
What this means for you:
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Personalized, patient-centred counselling
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In-person and online therapy options
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Evidence-based, ethical care
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Coordinated support within a multidisciplinary clinic
Recognized Excellence in Counselling Services You Can Trust
Burlington’s Best Counselling Clinic: 5-Time Award Winner
Recognized for excellence in client care, Pillars of Wellness is proud to be a five-time award-winning counselling clinic in Burlington. Our dedication to effective therapy, compassionate support, and lasting emotional well-being has made us a trusted choice for the community.
Our Burlington Counselling Clinic Features and Facilities
We’ve designed our clinic to make your visits as comfortable and effective as possible. From modern counselling rooms to comfortable settings, every detail supports your healing journey in a welcoming, professional environment.
Looking For a Counselling Clinic in Burlington, Ontario?
Get back to feeling balanced and supported with trusted care from Burlington’s therapists’ professionals.
Before Your Visit
Frequently Asked Questions About Counselling in Burlington
We believe an informed patient is an empowered person. Below, find expert answers to the most common questions about counselling at our Burlington clinic, helping you take the first step with confidence.
How to prepare for my first counselling session?
Preparing for a counselling session, whether it’s your first or a follow-up, can help you get the most out of your time with your therapist.
Here are a few helpful tips:
1. Reflect on Your Goals
Think about what you’d like to achieve in counselling. Is it managing stress, improving your relationships, working through trauma, or coping with anxiety or grief? Identifying your main concerns helps guide the session.
2. Write Down Your Thoughts
Take a few minutes to jot down key points, feelings, or events you want to discuss. This can reduce anxiety and ensure you don’t forget anything important during your appointment.
3. Be Open and Honest
Counselling is a safe, confidential space. Being open about your feelings—even if they’re difficult to express—allows your therapist to support you more effectively.
4. Manage Your Expectations
Progress takes time. Your first session may focus more on background information and building rapport with your therapist. It’s okay not to have all the answers yet.
5. Arrive Early
Whether in-person at our Burlington clinic or online, arriving a few minutes early gives you time to settle in and start the session with a clear mind.
6. Avoid Distractions
For virtual sessions, choose a quiet, private space. Turn off notifications and ensure your internet connection is stable.
7. Bring Any Questions
Feel free to ask your therapist about their approach, confidentiality, or anything else you’re unsure about. Building trust starts with open communication.
How do I know if therapy is right for me?
If you’re feeling overwhelmed, anxious, stuck, or struggling in your relationships or daily life, counselling can help. We offer a free initial consultation to help determine the right therapist and approach for your needs.
Is what I say kept confidential?
How often will I meet with my therapist?
If you choose group therapy over individual therapy, you will be required to follow the program with at least one session a week over the course of a specific period.
It is very important that you arrive early or on-time for your scheduled appointments. Regular, timely attendance of your counselling sessions will help you to achieve your therapeutic goals. If for some reason you are unable to make it to your scheduled session, please call the Clinic 24-hours ahead of time.
When will I start to feel better?
Is counselling covered by health insurance?
Most extended health insurance plans in Ontario cover counselling provided by registered psychotherapists, social workers, or psychologists. We recommend checking your specific plan for coverage details.
How do I book a counselling session in Burlington?
You can book an appointment by calling us directly, using our online contact form, or emailing us. Our Burlington clinic is located in the Aldershot community with free parking and flexible scheduling options, including evenings and weekends.
Do you offer online therapy?
Yes, we do offer online therapy in Ontario. It provides convenience for those living far away from our clinic but also add the comfort of your home without loosing the quality of care you would receive for an in-person session.
Counselling (Private) Prices
Consultation (15 min) = Free
Counselling Assessment or a treatment session (60 min) = $160
Couples Therapy Assessment or a treatment session (60 min) = $180
Payment Options
Auto Insurance
If you have an illness or injury from a motor vehicle accident, health services may be covered under your auto insurance plan.
Extended HEalth Benefits
If you are receiving long-term disability income from an insurance program, your program may cover various health services, or you might have a work benefits package which covers a portion of the health services.
Private Services
At Pillars of Wellness we offer competitive rates within the standards of our regulatory colleges. We accept payment through cash, credit or debit. Please contact us for more details related to service fees.
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